Who we are
What information we collect and how
The information we collect via the Website may include.
- Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
- In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
- Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
- Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
What we do with your information
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:
- To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
- In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.
We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.
You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address and payment of £20 to cover administration expenses to the following address:
TYNE AND WEAR
In light of the new GDPR regulations, our data collection policies have been reviewed and updated so our business and your data is now GDPR compliant.
How we use your personal information at Howe Consultancy?
At Howe we take your data collection seriously and only use your personal information to provide the services you have requested from us.
How the law protects you
The law says that we must have one or more of these reasons to collect your data:
- We can only collect your data with your consent
- When it is our legal duty
- If and when we need to fulfil a contract with you
- When it is in our legitimate interest (which we must clearly define)
How we use your data
- We only use your data to provide you with news or information about our business, services and products we offer to you.
- Your information is never shared or sold to any third parties, it is solely used for the purpose that you provided it.
- We promise to keep your information safe
- We give you ways to manage and review your marketing choices; you can opt out or change your preference at any time.
- We promise not to sell your data to third-parties
- We keep a record of when and how we get consents and what you were told at the time of providing your data.
- The GDPR regulation of ‘transparency’ means you have the right to be informed about how we will use your data.
- You have the right to request your data from us
- You have the right to complain to your data protection regulator – in the UK, this is the Information Commissioner’s office.
How long do we keep the data for?
- As we don’t have a time limit on saving your data, the information will be stored with us unless you opt out and ask to be removed from our data list.
What if you ask us to stop using your data?
- As mentioned above, you can ask us to stop using your data at any time by unsubscribing and ‘opting out’ of being contacted further.
- You also have the right to query or complain if you are unhappy with how we have used your personal information. To do this, please contact us at: firstname.lastname@example.org
Data protection impact assessment
This will allow an organisation to identify and fix problems at an early stage.
For further guidance see the Information Commissioners Office: https://ico.org.uk/